Guest Conveniences

Patients Header

Gift Shop
The Gift Shop is located in the Hospital Main Lobby and is open weekdays from 7:30am to 7:00pm, and on weekends/holidays from 8:30am to 7:00pm. The Gift Shop staff will be happy to help you with your selections. If you prefer, CLICK HERE TO SHOP ONLINE for a wide array of gifts. We are happy to deliver items purchased in the Gift Shop and online, within the hospital.

Automatic Teller Machine
Queen's has a Bank of Hawai’i Bankmachine located around the corner from the Nalani 1 Information Desk on the first floor next to the Kinau elevator. It offers 24-hour banking services to cardholders of PLUS, ShareCard, VISA, JCB, STAR, Cirrus, Mastercard, Armed Forces Financial Network, American Express, Discover, NOVUS and BOH Bankoh.

Queen's chapel is located on the 4th floor of the Queen Emma Tower. Special services are held every Sunday with an Interfaith Service held at 9:00am, followed by a Catholic Mass at 2:00pm. An interdenominational chaplain is available 24 hours a day. Your nurse or a Queen's operator can arrange a visit.

Historical Room
Patients, visitors and staff are invited to visit this attractive room located in the Nalani Building, ground floor. Old records, letters and photographs of historical interest are displayed portraying Queen's History. Exhibits cover a variety of topics related to the founding of the hospital and the early days of medicine in Hawai’i. The Historical Room is open Monday through Friday by appointment only with Kalani at 691-4650.

Lost and Found Items
Identifiable items found after a patient leaves Queen's may be recovered by calling the Patient Relations department at 808.691.4602. For other lost items, please call Queen's Security department at 808.691.4508.

Email a Patient

Email a Patient

Would you like to brighten a patient's day with an uplifting message of support? Let them know you're thinking about them by sending a free email message.

Click Here to Get Started 

New Arrivals!

New Arrivals

The Queen's Medical Center has partnered with Mom 360 to capture your newborns’ first moments. New parents can login to view and share those first precious photos.

Visit the Mom 360 Website 

Give to Queen's

Give to Queens

Your donation helps support The Queen’s Medical Center to provide the best quality health care in Hawai’i. Learn more on making your donation at My Gift to Queen’s.

Click Here to Give Today 

Be a Volunteer

Be a Volunteer

Volunteers provide crucial support services that are vital to Queen's and the well-being of its patients. Click below to find out more about becoming a volunteer.

Volunteer Information 

Translation Links

English Chinese (Simplified) Chinese (Traditional) Filipino Japanese Korean Portuguese Spanish Thai Vietnamese

The Queen’s Medical Center is a 501 (c ) (3) non-profit corporation.