The Queen Emma Clinics is operated by The Queen's Medical Center in collaboration with the College of Health Sciences of the University of Hawaii. The clinics strive to provide the highest quality health care, and have made a commitment to the high quality education of its health care professionals including: physicians, nurses, social workers and others.
The Queen Emma Clinics (QEC) was first opened in July 1947. Our mission is two-fold:
In the spirit of Queen Emma, our staff will care for you with Compassion, Aloha, Respect, and Excellence (C.A.R.E. Values). We want to deliver the best service to you, so we welcome your suggestions. There are comment forms and drop boxes available in the waiting rooms.
If you have any questions about our services or wish to make an appointment, please call us at 691-4970. Mahalo for being a part of our ‘ohana!
Your health care provider most often will be a doctor associated with the University Of Hawai‘i John A. Burns School of Medicine. Some of these doctors are resident physicians, who are licensed doctors receiving specialized training. They are always supervised by our attendings, physician specialists who are professors at the School of Medicine. Physician subspecialty Attendings provide supervision and care for those who require highly specialized care. Medical students also see patients at QEC under close supervision of faculty physicians.
Other providers on the QEC team include nurse practitioners, nurses, social workers, medical assistants, patient educators, and pharmacists. This team approach means that you will receive care from a variety of professionals who are experts in their fields.
Primary Care Clinics
The Queen Emma Clinics also offer many other subspecialty clinics.
Procedures for checking in
Before coming to the Queen Emma Clinics, please bring the following items:
Your medical record is confidential. It is only available to your health care providers. Your medical record will not be released outside of The Queen’s Medical Center unless you give permission, or the information is essential for your own treatment by a doctor you are seeing at another facility.
If you have no insurance
During Clinic Hours
After Clinic Hours
If your doctor feels that a visit to the emergency room is not needed, he/she will tell you how to get proper care. Although your insurance may cover emergency care 24 hours a day, 7 days a week, it may be best to call your primary care provider first unless you feel it is a matter of life or death. If it is a matter of life or death, call 911.
You need to use the emergency room only when you feel your medical problem is a matter of life or death and medical care is needed right away. The following are examples of good and bad reasons to use the emergency room:
|Good Reasons||Bad Reasons|
Severe difficulty breathing
Heart attack/severe chest pain
Deep cuts/severe bleeding
Loss of consciousness
Broken arm or leg
Possible drug overdose
It is important that you follow these steps for emergency care. If you do not, or if you use the emergency room for a problem that is not a medical emergency, your insurance may not cover your care and you will be required to pay for your care.
Parking is available at the Miller Street Garage, the Physicians Office Building I and II (located on Lusitana Street) or the Physicians Office Building III (located on Lauhala Street.)
Validated parking is available only if you use these parking garages. Please bring your parking ticket with you to QEC.
Most buses going Ewa (west) can be caught on the corner of Punchbowl and Beretania streets.
Most buses going Diamond Head (east) can be caught on the corner of Punchbowl and South King streets.
For information on bus schedules or routes, call 848-5555 (The Bus Information Office).
Monday thru Friday:
8:00am to 4:30pm
Prescription Refill Line: